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Sākṣī Bhāva Privacy Policy

Welcome to Sakshi Bhava

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At Sakshi Bhava, we respect your privacy and are committed to protecting the personal information you share with us.

 

This Privacy Policy explains how Sakshi Bhava collects, uses, stores and protects personal information when you visit our website, make a booking, purchase a session or communicate with us.

Sakshi Bhava operates in New Zealand and handles personal information in accordance with the New Zealand Privacy Act 2020.

 

By using our website or booking a session, you acknowledge that you have been provided with this Privacy Policy.

Sakshi Bhava may collect personal information that you voluntarily provide when visiting our website, making a booking, purchasing a session, or contacting us.

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This information may include:

  • Your name and contact details, including your email address and telephone number.

  • Booking information, such as your selected service, appointment date, time, and preferred session format (phone or Zoom).

  • Information you choose to share through enquiry forms, emails, or other communications.

  • Payment and transaction details processed securely through third-party payment providers such as Stripe. Sakshi Bhava does not directly collect or store your complete payment card details.

  • Technical information, such as your IP address, browser type, device information, and website usage data, which may be collected through Wix and associated website technologies.

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During a session, you may voluntarily share personal or sensitive information about your life and experiences. We respect the private nature of these conversations and use information shared with us only as necessary to provide the requested service, subject to the confidentiality practices explained in this policy.

Sakshi Bhava uses personal information only for legitimate purposes connected with operating our website and providing our services.

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These purposes may include:

  • Processing and confirming session bookings and payments.

  • Contacting you about appointments, cancellations, rescheduling, or service-related enquiries.

  • Providing your selected spiritual listening, clarity, or intuitive insight session.

  • Responding to questions, requests, or feedback.

  • Maintaining necessary business, financial, and transaction records.

  • Improving website functionality, security, and the client booking experience.

  • Meeting applicable legal and regulatory obligations.

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We do not sell your personal information to advertisers or third parties.

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We will not use your contact information to send promotional messages without an appropriate lawful basis, including consent where required.

Sakshi Bhava takes reasonable steps to protect personal information from unauthorised access, misuse, loss, disclosure, or alteration.

  • Our website and online booking services are operated through Wix, while online payments are processed through Stripe. These providers maintain their own security measures and privacy practices.

  • Personal information may be stored or processed by these service providers, including on systems located outside New Zealand.

  • We limit access to personal information to those who reasonably need it to operate Sakshi Bhava and provide the requested services.

  • We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by applicable law. When information is no longer required, we take reasonable steps to securely delete or de-identify it.

  • Although we take reasonable precautions, no internet-based system can be guaranteed to be completely secure.

At Sakshi Bhava, we recognise that clients may share deeply personal thoughts, emotions, experiences, and spiritual concerns during their sessions.

  • We treat these conversations with respect, sensitivity, and discretion, creating a private space where individuals can express themselves openly and without judgement.

  • Information shared during a session is not disclosed to other individuals or organisations without your consent, except where disclosure is required or permitted by law, including where necessary to address a serious threat to someone's safety.

  • Sakshi Bhava does not routinely record phone or Zoom sessions. If a recording is ever proposed, we will explain its purpose and obtain your consent beforehand.

  • We may retain limited booking details and relevant communications for administrative, financial, or legal purposes.

  • While we respect the confidentiality of every client conversation, Sakshi Bhava is a spiritual listening and intuitive guidance service, not a counselling, psychotherapy, or medical service.

Sakshi Bhava respects your privacy and does not sell or rent your personal information to third parties.

  • To operate our website and provide our services, we may share limited personal information with trusted service providers, including:

  • Wix: For website hosting, appointment bookings, client communications, and related services.

  • Stripe: For secure payment processing and transaction management.

  • Google Meet: For video sessions when selected by the client.

  • Other service providers: Where reasonably necessary for business administration, communications, security, or legal compliance.

We share only the information reasonably necessary for these purposes.

Some service providers may store or process information outside New Zealand. Where applicable, we take steps to meet our obligations under New Zealand privacy law concerning overseas disclosures.

We may also disclose personal information where required or permitted by law.

We do not share the personal details of your spiritual conversations for advertising purposes.

 Under the New Zealand Privacy Act 2020, you have the right to request access to personal information that Sakshi Bhava holds about you and to request correction of information you believe is inaccurate.

To exercise these rights, please contact us using the email address provided in this Privacy Policy.

 

We will respond to your request in accordance with applicable New Zealand privacy law, generally within 20 working days.

If you have concerns about how your personal information has been handled, we encourage you to contact us first so we can consider and address your concerns.

You also have the right to make a complaint to the Office of the Privacy Commissioner in New Zealand at www.privacy.org.nz. 

The Sakshi Bhava website uses Wix, which may place cookies and similar technologies on your device to support website functionality, security, and performance.

 

Cookies are small text files stored on your device when you visit a website.  Depending on the features and settings enabled on our website, cookies and similar technologies may be used to:

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  • Enable essential website functions, including navigation and booking services.
  • Maintain website security and prevent fraudulent activity.
  • Understand how visitors interact with our website and improve their experience.
  • Remember certain preferences and settings.
  • Support website analytics or marketing features, where these are enabled.
  • You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.
  • Where required by applicable law, we will obtain consent before using non-essential cookies.
  • For further information about cookies and how they are used, you may contact Sakshi Bhava using the details provided in this Privacy Policy.

 Sakshi Bhava may update this Privacy Policy from time to time to reflect changes in our services, website practices, technology, or applicable legal requirements.

 

Any updates will be published on this page, together with a revised effective date.

We encourage visitors and clients to review this Privacy Policy periodically to stay informed about how their personal information is handled. 

  • If you have any questions about this Privacy Policy, how your personal information is handled, or wish to request access to or correction of your personal information, please contact us:

We welcome privacy-related enquiries and will respond in accordance with applicable New Zealand privacy law.

Effective Date: 12 October 2026

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